Homoeopathy faces challenges and they are significant. Some come from the outside and some are from our own making. Challenges should not be avoided but embraced. It is only through struggle and pressure that significant change can occur. We, as a profession need to be honest about the challenges confronting us and realize that the inside is often simply the mirror of the outside. We know this to be so from our philosophy and theories of healing.
There are significant differences of opinion about the fundamentals of what actually constitutes homeopathy. What defines it even. We have considerable challenges in relation to homeopathic research. We have significant education problems also.
To my mind in the teaching of homoeopathic medicine worldwide, there is slightly too much emphasis on the teacher, the guru. Teaching is not about teaching, teaching is about learning. From what I’ve seen, a teacher can be inspiring, and that counts for a lot. But in addition, education theory reminds us that teaching and learning is all about exploring ideas together, reminding people what they already know, encouraging them to reflect, as well as analyse and evaluate, critically.
One area of homeopathy practice that lends itself to opinion is case management. While the theory and principles have been explored in the previous volume, what remains unexplored is the application of those ideas and principles in reality. To a great extent they are truly incongruent.
The title of this book could easily be, Contemporary People Management Strategies, Principles and Techniques or, Homeopathic Management of Complex Cases and Difficult People. Examined, explored and described are how we can get better results in our practices for our clients and patients by attempting to apply our philosophy and theory to the contemporary world with our modern patients. Our practices now are all about navigating complex, difficult and uncompliant clients in modern homeopathic case management, a task that asks us to all at once, put our feet firmly on the ground, know the traditions of homeopathy, and acknowledge that there are a significant group of clients that are moving at such a pace and in such a direction that homeopathy is in danger of being left behind.
This book examines ideas of best practice in the often complex management of people and behaviour, and seeks principles as well as practical solutions for working with prescription medications, drug abuse, nutritional challenges and unconventional lifestyles while patients are undergoing homeopathic treatment. In addition, it explores the skills required to practice excellent natural medicine and meet or exceed patient expectations in the 21st century. These skills are not necessarily always exclusively homeopathic therapeutics, they also include management of people, and personal interactive skills.
|Case example. A homeopath (in a distant country) is treating a woman. The presenting symptom is a persistent cough for the past twenty years. Recently under conventional medicine, the cough was suppressed. The patient sought the homeopath’s help as well. The prescription given was Carcinosin 200. The prescription was based on a totality of symptoms taking into account and including her history and full symptom picture. The homeopath received this irate email from the patient’s partner soon after the remedy was given. Hi ***,Prior to our arrival at ***’s office and meeting you, we had just enjoyed three months and one week of no coughing by the light of my life, ***. I understand that you welcomed *** and instructed her that it would take time to completely rid her of that persistent cough that she has endured for the past TWENTY odd years, BUT you are not here listening to it day in and day out getting worse and worse every *** day!!!
I completely agree (even though you never vocalized it) with you that the flaming idiot here in *** *** is a fraud. Are you? How much longer will *** have to put up with this before we start to see an improvement?
Some straight answers would be appreciated.
How you deal with this real situation (because it is going to happen at some point to every homeopath, or something similar) is pivotal in your success in practice and longevity in this work. If it’s not an example like this one, it will be something similar.
In this instance, after getting over the initial shock of the email, the homeopath called the patient, let her know she had received this email, and had a frank conversation with her. To paraphrase, the homeopath indicated that if the patient wanted to continue with homeopathic treatment, she was going to have to speak to and manage her husband. Two hours later this apology email arrived.
I apologize for being harsh and there is no reason for my being that way to you. Again, please forgive me.
I want to thank you for responding to my curt email. I am very concerned with ***’s health as I’m sure you are aware of and the fact that *** trusts you means that I trust you as well. Yes, I do believe that you can help ***, but I also believe that when you take on a new client/customer that you keep in touch with them more frequently in the beginning to help them through the transition period. It always worked well for me in my sales career and I’m sure that it will work for you as well. If I had waited for my clients to call me back, I would still be working and not retired for the past 12 years.
*** is a procrastinator and after asking numerous questions of what, how long, when etc. I decided to ask you directly.
The fact that *** likes and respects you and also that she won’t be going back to *** *** is a blessing. Keep up with your good work and more communication, and this will be my last letter, other to say THANK YOU!!
This type of situation requires immediate action. Make sure that you are feeling fully grounded before contacting the patient, and able to resist the bait of being pulled into a power struggle. Make your points with kindness, respect, clarity, and firmness. Be prepared for the possible loss of the patient as well. Obviously, it’s not the desired outcome, but is a possibility. Be aware of this potential loss as a trigger for your own issues with rejection (we all have them), and then take action.
2 What Makes a Case Complex?
At the outset I want to create some context and understanding about what makes a case just a typical case and what makes a case a complicated or difficult case. Some suggest that cases are complex because of difficult symptoms. After all, clients present to homeopaths with pathologies and dramas. While this is undoubtedly so, the symptom picture is not the sole focus of this subject. You will see that there is an extra word here – management. This word implies that we are not so much fixing clients and sending them away, rather we are managing them and their corresponding behaviours. Managing them implies a relationship.
At times, where we take a case can contribute to its complexity. Sometimes we are prescribing in hospitals, aeroplanes, tunnels, nursing homes, tents, villages, folk festivals, drug and alcohol clinics, the back of trucks as well as our comfortable offices.
When I have asked students and practicing homeopaths in the past to consider what makes a case complex, they have come up with an interesting array and a list of possibilities,
- Expectations not being met
- ‘psychobabble’ i.e. the patient is verbose but hiding behind it (theorizing about emotions; intellectualizing)
- Being very ‘needy’
- Bad-mouthing you
- Feigning illness
- Manipulation; feeling ‘taken advantage of’
- When the boundaries get blurred
- When the relationship dynamic changes
- One-sided cases / when the content of information is overwhelming
- Obstacles to cure: nutrition; lifestyle; orthodox drugs
- Multi-miasmatic presentation
- Lots of alcohol and drugs
Fundamentally, cases get complicated and clients require management because of one of the following easily identifiable broad categories:
1 the context
2 the relationship
3 the environment
Sometimes it’s the context. The patient just completely freaks you out. Sometimes case complexity is due to the homeopath’s own lack of familiarity with 21st-century modern living. At other times, a case becomes a complex case because of the obstacles to cure, or the maintaining causes. Sometimes the condition is unknown to you. What is scleroderma for example? Sometimes it’s because of the client’s anxiety. Very often, anxiety levels of a patient due to a specific condition creates many difficulties in the homeopathic conversation and the treatment of a patient. There are also issues around sensitivity. Some people are just plain weird. Sometimes it is because someone’s lifestyle is beyond your comprehension. Sometimes it is because a patient doesn’t want to be there and the patient is reluctant to reveal information to you. And the list goes on.
Sometimes a patient is a deeply traumatized. Sometimes we have language difficulties. Some patients have no boundaries, and some patients decide it is really important to latch on too much, or that it’s really important to fall in love with you. Traumatized patients engage and relate differently to people asking questions, or a listener in a clinical setting. There can be language issues or, for whatever reason, there are emotional or energetic sensitivity issues.
Cases can become complex and complicated because of difficult situations, difficult people, because of the relationship between the practitioner and the patient (and other well-intentioned people in the patient’s circle), and interpersonal skills of either the practitioner or the patient. Most of the time, complexity in a case arises due to the relationship between the patient and the practitioner. At the heart of it, a patient becomes difficult when the patient does not fit into our model of working, when the patient’s behaviour is not the behaviour the practitioner is expecting.
All of the situations described previously require more of the practitioner, extra time, extra attention and better skills. And at times, just as we would expect in the corner store, a customer becomes a difficult customer. Over the years I have had multiple run-ins and experiences with difficult clients.
|Case example:Once I was treating a man who was referred by his sister. He walked in and sat down started telling me, in the first breath, about three striking symptoms. The first was his constant feeling of embarrassment, that people were watching him, he had shyness and his feelings of embarrassment were such that they really held him back socially and it was getting in the way. In addition to that, he implied in a roundabout way that he was having some sort of difficulties sexually gaining and maintaining an erection. He wasn’t clear about this symptom because it was so early in the consultation, and as a consequence, I really didn’t push it. He did say that he had recurring numbness in his genitals however. The other thing that he spoke about at the time was his propensity since a small adolescent to steal clothes off strangers’ clotheslines. He was a pretty out-there guy.Since I don’t have an issue treating the eccentric or weird, I gave him a homeopathic remedy. I prescribed him White-tailed spider 30. It was about a year after the proving of White-tailed spider, and in that proving manual, there were a number of striking symptoms, including strong feelings of embarrassment and numbness of the genitals. It seemed like a good idea at the time. When he returned a couple of weeks later, he reported that the numbness was better and the embarrassment was better, but a number of other issues had arisen. He left that second consultation without a remedy because I wanted to do some work on the case and see what else I could come up with. A week later, he came back to pick up his remedy and he asked me immediately what I wanted to give him. ‘The remedy you need is Opium’, I told him. ‘Oh, he said disappointingly I want to take something called Nux vomica, because I’ve been reading about it and I think I need it.’ I asked him what he meant. He pulled out a notebook from his bag. ‘I’ve been learning about this thing called the repertory,’ he said. ‘I went to the public library and I looked up in this big book called a repertory all of my symptoms.’ By this time, he had opened the notebook where he had written every remedy listed in all of the rubrics he had found himself. Included in his list, that went from many pages was, ‘desires fish, aversion to salt, and all these other things.’ I said to him ‘this is all very well but you don’t actually understand yet how to a use the repertory in an appropriate way. For example there are many other things that you’ve told me in the last couple of weeks that are much more important than these symptoms you have chosen.’ He started to get offended and leaned forward on the seat and he started to point and yell. ‘But this is the remedy I want you to give me’, he yelled. ‘But it’s not indicated,’ I said. ‘I don’t care what you think,’ he yelled, ‘just give it to me.’ ‘You are asking me permission to take a remedy that you want to take that I don’t think is indicated? Have I got that right?’ I said. ‘Yes,’ he said still agitated and heated. ‘I really don’t think this is a good idea,’ I said. ‘You’re a person that has a history of stealing women’s clothes from clotheslines and I can tell you right now that the remedy you want take cannot help you on any level.’ By now he was standing over me and I was worried that it was going to get violent before he stormed out of the office and I never saw him again. How did I handle that situation? Well in hindsight, I’d say not very well. I had an opportunity to manage that situation and it went poorly.|
|Case example:One client in particular was always my favourite. I always looked forward to her coming on a Thursday evening, every three or four weeks. She was from Iraq and had been a refugee from the 1970s from what I could work out. She smoked 40 cigarettes a day and looked terrible. She bought her daughter to translate the first time she came for a consultation, and she refused to give me her date of birth. Judging from the age of the daughter, and putting together a few other aspects of the case, I put her about 45. She looks 60, was overweight and had a host of problems. These problems included searing pains that she described pointing at different parts of the abdomen without being able to really explain any further. In addition, there was terrible burning, but she couldn’t really tell me where and neither could the daughter. I did my best and so did she.At one point in the consultation, she asked to go the toilet and I took the opportunity to speak quite freely with the very articulate daughter. Her daughter explained that her mother had been having a bad time of late, she was always in tears, she didn’t like Australia, the husband was never around and worst of all, the daughter was getting married and was moving away from home, and the mother was desperately upset. At this point, the woman walked back into the room and she clearly made a decision while she was out in the lavatory. She leaned forward and touched me on the arm and said, ‘Doctor, (which I am not) I like you, I am never ever going to see my other doctor ever again.’ She pulled out all of her medications, which was about 12 packets of drugs from her bag and she said ‘I not undertake these any more, I see no one, I see nobody, I trust you, I like you [sic].’ I was doing my best to interrupt and calm her down and say, ‘well, hang on just a moment, let’s explore why you have been taking some of these drugs,’ when she interrupted again. ‘I want you to come to my house,’ she said, ‘I want to cook for you. I want to look after you and I want you to meet Hannah, my other daughter.’ It was a hilarious situation. And most importantly, it took some skill on my behalf to encourage her that she should still see her doctor, and to realise the role that homeopathy might have in her life, all the while her daughter was translating. It was a complex situation because of language, because of understanding, because of context, because her expectations and mine were completely different. There was a massive amount of cultural interpretation in there as well.|
What does a typical work-day look like for me? I wake up slowly, having had the most delightful dreams that I am able to recall easily and vividly. I write them down while I am drinking my exquisite tasting morning coffee. The croissant is perfectly made, slightly warm and delicious. There is absolutely no traffic on the roads, and I’m able to get from my house to my office in a medium amount of time, gently listening to some Ravel or Elgar. I walk in the clinic and everything is in place ready for me. I sit down, and my first patient comes in and talks. The patient gives me all the characteristic information I need. I immediately know the remedy, and I have it in my dispensary, I make it up and give it to my smiling client. The prescription is brilliant. My patient is perfectly compliant. The patient knows how to take the remedy. The patient walks out of my office and tells all their friends about the great experience with homeopathy, and what a lovely man the homeopath is.
Of course, here’s what actually happens. By the time I get to the office, late because of traffic, having had a lukewarm flat white made by a surly gen-Y 20-year-old who doesn’t care about anything except getting a new tattoo, and my client is sitting in the waiting room, agitated and full of awkward questions. He has been dragged in by his wife for snoring, which of course he denies is an issue at all. The client spends the first 10 minutes saying that he doesn’t really believe in homeopathy anyway because he read something in the Guardian newspaper. He thinks that Richard Dawkins is a really nice bloke and he tries to get a discount from me at the end of the consultation before he walks away to his BMW, and drives off without making an appointment to follow up.
Friends and Difficulty
Difficulty occurs when our expectations are not met. Over the last decade when I’ve been teaching students all around the world, I have often tried to think of the best analogy when getting students to realize about the realities of practice.
Perhaps the best way to consider it is to take out the word ‘case’ and insert the word ‘friend’. What makes a friend a complicated friend? What is it that happens when a friend stops being a best friend and becomes a difficult friend? When asked this question in class, students often report things like;
- Our relationship changed when she became more demanding
- When he took up too much of my time
- When her expectations changed
- When I had to be with them through that difficult time
- I had no more time to give them
- They just changed
- I grew out of them
- They were hard to manage
Ask a homeopath and they will tell you similar comments about their clients. Ask a bank teller and they will tell you the same thing. But then they get extra training to deal with these customers. So should homeopaths. A difficult client could be one that is hostile, needy, sceptical, manipulative or hypochondriacal.
What follows therefore is an exploration of some clear and repeatable situations that occur in practice. Since these situations often stem from an aspect of the relationship, it is important that we ensure that our end of the therapeutic relationship is attended to. In other words, we must be sure that the difficulty in relating to the client is not because of our own issues, and that we have as much clarity about our own process as is humanly possible. It is important that we objectively assess that we are not getting in the way of clear communication by:
- Articulating clear ground rules for compliance
- Identifying obstacles to cure so patient and practitioner are on the same page with treatment expectations.
In establishing compliance, it is important to remember that patient/practitioner compliance must often be explicitly negotiated, and any discrepancies or any misperceptions about the treatment need to be ironed out and organised at the start of treatment so that the expectations of patient and practitioner are the same.
Why Would a Client Not Be Compliant?
Homeopaths often consider this question, and reflect back on those patients who have moved on, have stopped treatment, or simply not complied with the usual protocols of homeopathy and what was asked of them. Why on earth would a patient not be compliant with the wishes of a practitioner?
Over the years, patients, students and colleagues have provided the following reasons for non compliance:
- They are not ready
- They don’t understand
- They are disorganized
- They don’t actually trust you
- They are sceptical
- They don’t see the relevance of what is required
- Their personality and nature gets in the way
- They have other priorities
- Excuses such as, I forgot, or it’s in my other hand bag, or I went to Melbourne and forgot to take it with me
- Self sabotage
- Deliberate deceit
- Some sort of unconscious wish to not get any better
Patients can be deceitful; want to have fun with you, lie, be compulsive and they may be doing so unconsciously. One of the most common reasons for non-compliance is that expectations of the patient and practitioner were not the same and not articulated well.
At the first consultation, provide as much information as you can about what homeopathy involves, what the treatment involves and what is expected. A really good tool is to put together an information pack that you could hand to or post out to your patients whenever they make an appointment.
While patients should be responsible for themselves and their health, they should be given the relevant information to understand the demands of the treatment, the consultation and the remedy. That is on their side. On the other side, it is the practitioner’s responsibility to recognise if a client’s needs or expectations are not being met, and refer the client to another practitioner appropriately. The termination of treatment when appropriate is an important skill to develop and practitioners should not be afraid of doing this where required.
In homeopathy, there are all these rules and rituals. Take it once a day, two times and then wait, stir with a spoon and then throw the rest away. It is confusing. As a consequence patient/client compliance needs to be negotiated.
Anxiety and Non Compliance
One of the major reasons for non-compliance in my practice is due to anxiety. Typically patients who suffer from panic attacks and anxious patients are very difficult cases to treat. They can have anxiety about the medicine, what it is, what it’s made from, and how to take it. They may have issues of suspicion, paranoia, poisoning etc that further complicate the management of these cases.
|Case ExampleAn Indian gentleman, thick black hair in his ears, his left eye is bigger than his right eye, bags around eyes, presents with anxiety and panic. ‘I had a big fight with the previous homeopath. I wanted to take Silica, the homeopath wanted to give me Nat mur. Seen five homeopaths, all over Sydney, the last one wasn’t supportive enough. I am wiped out by mental activity. I take on too much, my body can’t cope. I don’t have the strength. If I like the homeopath I do very well.In this case, this patient was fine as long as I gave him the remedy that he wanted to take. He also knew a little bit about about the remedy since he had some textbooks about homeopathy. Of course I gave him Silica and over the next few weeks he did remarkably well on it and came back and reported significant improvement. However, he also said that he had an exam coming up and was very anxious that I give him something for it. Since it was almost 20 years ago and I didn’t know better, I gave in to his anxiety, gave him placebo, made him feel as if he was doing something for his anxiety and for the anticipation of the examinations that were coming up and he again did extremely well. These days I don’t give placebo because in Australia it’s illegal (breaches fair trading legislation) and as many would argue, unethical as well. So just exactly what do we do with these clients?|
It doesn’t help the process when, for whatever reason patients are less than liberal with the truth. It’s hard to comprehend but it happens at times.
|Case exampleI remember the case of a woman who came to see me with her mother as support. The mother was in tears, and the presenting symptom was that she wanted to stop smoking dope. She was an interesting woman with quite a story, made more complicated by the fact that until recently her partner had been a drug dealer and had access to easy and plentiful quantities of marijuana. She was also ‘clairvoyant’ and told amazing stories of seeing dead people, and described herself being ‘half dead.’I gave her Stramonium and a month later she reported significant improvement. When she failed to turn up for her next appointment (the third), I called her on her mobile phone but that number was dead. I called the landline number to her work, and was told that no one by that name had ever worked there. The home number didn’t exist. She had given me a fictitious name, fictitious details and who knows what the outcome is, where or how she is these days.|
Traditionally the elderly are less compliant when it comes to medicine. Every general practitioner knows this. Significant research confirms that the elderly are suspicious; more so of new things such as complementary and natural medicine, and interestingly, research tells us that they don’t read labels. In Australia, the Therapeutic Goods Administration (TGA) documentation to general practitioners advises them that the elderly tend to not read beyond the first line of a label, and that 50% of the elderly don’t actually trust labels. Moreover, because of the font size, and difficulties finding glasses and actually reading things from start to finish, most elderly people simply give up. This leads to negligible compliance with orthodox medicine, and by analogy, definitely homeopathic medicine.
Many times over the years, my practice has run aground, met opposition to or had non-compliance caused by cultural interpretations and values. While many Pakistanis, Indians and Bangladeshis are familiar with homeopathy, very few seem to be familiar with the idea of making an appointment and waiting until the appointed time. Most are used to turning up at the office when they want. Some others are surprised when they are asked to pay and often shocked at the cost. Many expect to be given placebo, or powders, or envelopes, and some are bewildered by having a bottle with a label on it. When I prescribed in New Zealand to a Maori gentleman I found it difficult to even get them to talk at all, just as I found it impossible to get red-headed hairdressers from Bristol to stop talking.
How to Negotiate Compliance
The key to negotiating compliance is communication and education. It’s about providing information to clients, and at times anticipating their needs, taking the time to answer the questions, and above all not being in a rush.
Practice Tips and Requirements
The grey legal and ethical context that underpins homeopathic practice in Australia (and other countries too) encourages me to write all the advice I give to my clients down in my notes. It is crucial to stay within one’s scope of practice. If the client asks some general nutritional questions, and the answer is in the public domain and easily found over-the-counter, then I might suggest it. It is very important to remember our scope of practice. In homeopathy, we have gotten ourselves into significant individual and collective trouble in the past by inappropriately prescribing medicines beyond our scope, and giving advice far beyond our scope of expertise in practice. This goes to marriage guidance, counselling, therapy, spiritual guidance as well as medical advice. If it is simple, found easily in the public domain, and generalised, then it is within the scope of the homeopath. Just as Hahnemann wrote at the end of the Organon of Medicine, it is appropriate to get massage, water cure, or mesmerism so these suggestions are fine and within the generalised scope of homeopathic practice.
In the same way, I find it prudent and important in my own practice to write ‘against advice’ if a patient is non-compliant or doesn’t follow my direction. Homeopathy goes horribly wrong when communication breaks down and it becomes a situation of ‘he said, she said’.
How to Deliver Information
Personally, I find that delivering information to clients is one of the arts of practice. We hear stories all the time, or listen to our friends talk about their experience at the physician, or the specialist. ‘They didn’t even look at me.’ ‘He just saw me as a unit of production.’ ‘He just wrote out a script and told me to stop smoking and that was it.’ These are the common expressions of dissatisfied patients and clients. It is no different with homeopathic medicine.
How a piece of information is delivered is crucial, and of course, it must be pitched just right so that the listener is able to not only hear it but absorb it as well. There is no point talking above our client or below them. Homeopaths need to be worldly and have flexibility to deliver difficult information in a way that can be heard.
To do this well, the perceptions of the patient must be understood exactly. This part is easy because you can simply ask, ‘have you seen a homeopath before, what is it that you want from our time together, what are you expecting from homeopathy?’ The issue is that the perception of a patient and the perception of the practitioner should be very similar. If there is a gap, then the gap should be articulated and recorded in the case notes to ensure that homeopath and patient have the same understanding. Of course many forms of communication are unsaid. We know so much communication between humans takes form in minute, miniscule and imperceptible movements of the eyebrows, the eyes and facial features. There is so much energetic interplay between two people in a conversation. What is clear is that whatever form of communication that the expectations are similar. Again it’s not hard, and the best way that I know is to simply ask, ‘what are your expectations?’
|Case example:A patient wrote down her expectations the night before she came to see me. The presenting symptoms were asthma, CFS, depression, PMT, IBS.What do I want from homeopathy? I don’t know. I don’t know that I want to be well because I don’t know who I will be then. The reason for my spark of interest was that I didn’t even think about it, I just asked. Obviously this was something my body wanted me to do. What do I want from Alastair? Well, for one, I can’t stand being analysed by someone who doesn’t meet my standard. He made a joke with me and seemed very quickly to zone in on what I am all about. I appreciate a good judge of character especially when I can’t judge myself other than through negative eyes. Seems to be very astute and alert – if he can aid like a driving instructor, by not telling me my mistakes or problems etc, but monitor my understanding of this vehicle (my body) and the fuel may be homeopathy. Again, not too sure. Gut says go with it. Head/heart says forget the whole thing and just get it over with. My soul is numb. I am a mistake. Few things keep me alive.1 – my mother – I feel responsible for her2 – my boyfriend – who I adore but who does not adore me completely
3 – my cat pumpkin – I love my cat. She’s been with me since I was two. One of her kittens died,
True fact is I don’t want to be alive at all. I would prefer to go to sleep tonight and not wake. I think about killing myself, but it’s all too painful and even though it hurts – pain means I’m feeling and that means I’m not numb totally yet. That makes no sense. I’m an idiot. I’m repulsive, and I want to die. I don’t know what I want. If I did then I wouldn’t be constantly wanting to NOT BE HERE. I feel trapped and sad. I feel lonely and soul-less. I can’t do anything well enough. I am not an image of perfection. I will never be happy because I don’t want to be happy.
Will Taylor once articulated a very good system where he books his patients for two consultations a few days apart within 3 – 7 days. The first consultation is to take the case, to allow that information to sink in, and the second consultation for dispensing the remedy, establishing compliance, establishing a regime for the taking of a remedy and the management of the subsequent case.
These simple and quick conversations ensure that the responsibilities of each party are defined. It is really sad when the communication between a patient and a practitioner of any modality breaks down, and that there is disharmony. Anyone who has worked for a professional association and has had to deal with complaints and grievances from unhappy members of the public will tell you the same thing. Why things break down is because people feel that they have not been heard, that their legitimate concerns have not been addressed and that they are seeking some acknowledgement.
Self Reflective Questions To Ask of Oneself or in Supervision
Consider when you last went to have treatment to the homeopathic or allopathic physician or the chiropractor, the osteopath or the physiotherapist. Reflect, what precisely did you expect or assume that the practitioner would do? Conversely, what do you think the expectations are of you when a patient comes to see you? What are the responsibilities of each party? What are the overt and covert pieces of dialogue that are taking place between two people, practitioner and patient when they meet in the clinical situation?
|Practical Tips to Remember
4 The Art of Obstacle Removing
Hahnemann (2005) lays out, from the perspective of the 1800’s the role of the homeopath and best practice of the time. He talks about how to take the case, how to evaluate it, the best way to match the symptom picture to the drug picture, how to manufacture and dispense the remedies.
If the physician clearly perceives what is to be cured in diseases, that is to say, in every individual case of disease (knowledge of disease, indication), if he clearly perceives what is curative in medicines, that is to say, in each individual medicine (knowledge of medicinal powers), and if he knows how to adapt, according to clearly defined principles, what is curative in medicines to what he has discovered to be undoubtedly morbid in the patient, so that the recovery must ensue – to adapt it, as well in respect to the suitability of the medicine most appropriate according to its mode of action to the case before him (choice of the remedy, the medicine indicated), as also in respect to the exact mode of preparation and quantity of it required (proper dose), and the proper period for repeating the dose: – if, finally, he knows the obstacles to recovery in each case and is aware how to remove them, so that the restoration may be permanent: then he understands how to treat judiciously and rationally, and he is a true practitioner of the healing art.
This is a comprehensive job description. He even mentions in aphorism three that crucially the removal of obstacles to cure is pivotal to getting longer lasting results. Elsewhere we read:
The treatment of such diseases is relegated to surgery; but this is right only in so far as the affected parts require mechanical aid, whereby the external obstacles to the cure, which can only be expected to take place by the agency of the vital force, may be removed by mechanical means, e.g., by the reduction of dislocations, by needles and bandages to bring together the lips of wounds, by mechanical pressure to still the flow of blood from open arteries, by the extraction of foreign bodies that have penetrated into the living parts, by making an opening into a cavity of the body in order to remove an irritating substance or to procure the evacuation of effusions or collection of fluids, by bringing into apposition the broken extremities of a fractured bone and retaining them in exact contact by an appropriate bandage, &c.
The most appropriate regimen during the employment of medicine in chronic disease consists in the removal of such obstacles to recovery, and in supplying where necessary the reverse: innocent moral and intellectual recreation, active exercise in the open air in almost all kinds of weather (daily walks, slight manual labour), suitable, nutritious, unmedicinal food and drink, &c.
In acute diseases, on the other hand – except in cases of mental alienation – the subtle, unerring internal sense of the awakened life – preserving faculty determines so clearly and precisely, that the physician only requires to counsel the friends and attendants to put no obstacles in the way of this voice of nature by refusing anything the patient urgently desires in the way of food, or by trying to persuade him to partake of anything injurious.
Close (1924) continues this theme in his work.
These phenomena result from and represent the action upon the living organism of some external agent or influence inimical to life. With the morbific themselves homoeopathy primarily has not more to do than it has with the tangible products or ultimates of disease. It is taken for granted that the physician, acting in another capacity than that of a prescriber of homoeopathic medicine, will remove the causes of the disease and the obstacles to cure as far as possible before he addresses himself to the task of selecting and administering the remedy which is homoeopathic to the symptoms of the case, by which the cure is to be performed.
The class not excluded, the one in which homoeopathy is universal and paramount to all other methods, must be made up of affections of the living organism in which perceptible symptoms exist, similar to those producible by pathogenic means, in organisms having the integrity of issue and reactive power necessary to recovery, the exciting causes of the affections and obstacles to cure having been removed, or having ceased to be operative.
The tangible, physical results of disease as thus defined may and often do disappear spontaneously when the internal dynamic disturbance is removed by curative medication, but they are not primarily the object of homoeopathic treatment. It may be necessary eventually to remove them mechanically by surgical art. Surgical or mechanical become necessary when the tangible products of disease are so far advanced or so highly developed that they become secondary cause of disease and obstacles to cure. In all cases in which disease has ultimated in organic or tissue changes which have progressed to a point where surgical interference is necessary, homoeopathic dynamical treatment should precede and follow operation; bearing in mind always that such changes are the direct result to preceding and accompanying morbid functional changes, and that the patient is not cured unless normal functioning is restored.
It stands to reason, as Hahnemann says, that every intelligent physician, having a knowledge of rational etiology, will first remove by appropriate means, as far as possible, every exciting and maintaining cause of disease and obstacle to cure, and endeavor to establish a correct and orderly course of living for his patient, with due regard to mental and physical hygiene. Failing to do this, but little impression can be made by homoeopathic remedies, and what slight impression is made will be of short duration.
It is clear from all of this, that in traditional case management literature, when it came to the removal of obstacles to cure, the approach was to remove them first, then begin the treatment. If they are in the way of the action of the remedy, remove them. This is the approach advocated by Vithoulkas (1980). However this attitude is absolutely well out of step with contemporary best practice in close professions to homeopathy, in psychotherapy, in drug and alcohol counseling and therapy work. Nowadays a risk management approach is preferred.
Clarity and Definitions
For accuracy, remember that the term ‘obstacles to cure’ relates to the physical causes of illness, splinters etc. On the other hand, ‘maintaining causes’ are things the patient is doing to prolong the illness. In homeopathy journals and classrooms these two are often confused.
For Hahnemann, an obstacle to cure was a physical cause of disease, such as the splinter in the eye, while eating too much cheese was a maintaining cause. These days, most homeopaths use these terms interchangeably. These days, especially in the western world, a lack of sleep, poor or too much nutrition, overindulgence in stimulants, both nutritional and electronic, impact upon the capacity of the homeopathic remedy to do its work. The use of drugs is widespread, and make it increasingly difficult for homeopaths to see the case clearly and develop sharpened pictures. The use of tranquilizers, antidepressants, beta-blockers, benzodiazepines create a different level of complexity. Therefore the strategies adopted to ensure compliance must be tailored individually to the match the level of anxiety in an individual patient. Part of our job is therefore to educate, describe homeopathy clearly, write our labels clearly and attend to every legitimate question that is asked of us.
This article in the introduction of Alastair Gray’s new book Realities of Contemporary Homeopathy Practice
Very useful! Thank you!
The readers can’t understand whether to consider the prescribed remedy in the first place is the right one or not. I am afraid selection of the correct remedy is not a matter of arbitrary decision by the homeopath, as it is to some extent in other systems of medicine.
As such without giving the diagnostic symptoms for arriving at the indicated remedy, it would be impossible to understand whether the email is justified or not.
Since a case well begun (Case taken) usually would be well managed, I think separate case management strategy becomes less important,is also one of my reasons to think so.
ACT OF CHILDISH BEHAVIOUR LIKE TOY_CICUTA
ACTION BEHAVIOUR HYSTERIA IN_APIS
AFRAID OF CONFRONTATION UNREASONABLE BEHAVIOUR_STAPHISAGRIA
AIDS IN MENTAL OR BEHAVIOURAL DISORDERS_CHESTNUT BUD
AILMENTS FROM GRIEF OR MISBEHAVIOR OF OTHERS_COLCHICUM
AMOROUS INSANITY WITH LEWD SHAMELESS BEHAVIOUR_CANTHARIS
ANGERED BY BAD DISHONEST BEHAVIOR BUT NOT REACT_AURUM MET
ANXIOUS BEHAVIOR MISTAKES IN TALKING WRITING AWKWARD_IGNATIA
ATTENTION SEEKING BEHAVIOUR_CHICORY
AWKWARD IN HIS BEHAVIOR_NAT CARB
BEHAVED LIKE DRUNKEN PEOPLE_BELLADONA
BEHAVES LIKE A CRAZY PERSON_KALI ARS
BEHAVES LIKE ONE MAD_HYOSCYAMUS
BEHAVES SILLILY AND TALKS IN CHILDISH MANNER_ARG NIT
BEHAVIOR ATTRACTING GENERAL ATTENTION_CHICORY
BEHAVIOR CHILDISH AND IDIOTIC MEMORY WEAK_CARBO SUL
BEHAVIOR WILL REPEL THEIR PARTNER_KALI CARB
BEHAVIORAL DISORDERS OBVIOUS PATHOLOGY_TARENTULA H
BEHAVIOUR QUIET WITH MUCH APPARENT SUFFERING AND SADNESS_ZIZIA
CAPRICIOUS BEHAVIOR IS CAUSED BY THE TWO EQUALLY STRONG DEMAND_STRAMONIUM
CAUSED BY MISBEHAVIOUR OF OTHERS_COLCHICUM
CEASE SELF-DESTRUCTIVE BEHAVIOUR_THUJA
CHILD BEHAVIOUR_NAT MUR
CHILDISH AND FOOLISH BEHAVIOUR_CHESTNUT BUD
CHILDISH AND THOUGHTLESS BEHAVIOR_BARYTA CARB
CHILDISH BEHAVIOUR AFTER EPILEPSY_TABACUM
CHILDISH BEHAVIOUR AND GESTURES WITH GREAT PERSEVERANCE_ANACARD
CHILDISH BEHAVIOUR BODY GROWS BUT_BUFO
CHILDISH BEHAVIOUR CHILDBIRTH AFTER_APIS
CHILDISH BEHAVIOUR DESPONDENT REFUSES EATING_VIOLA O
CHILDISH BEHAVIOUR DISOBEDIENCE REFUSING NOURISHMENT_VIOLA O
CHILDISH BEHAVIOUR EPILEPSY BEFORE_CAUSTICUM
CHILDISH BEHAVIOUR OLD AGE_BARYTA CARB
CONFUSION AND CHILD LIKE EMOTIONAL BEHAVIOUR_BARYTA ACET
CONFUSION CHILDISH BEHAVIOR DISOBEDIENCE_VIOLA O
CRAZY IMPROPER BEHAVIOR_BELLADONA
CRIMES COMMITTED ALTHOUGH WELL BEHAVED WELL-DISPOSED WOMAN_LACHASIS
CRUEL AND ARROGANT BEHAVIOUR_SULPH
CRYING AND BAD BEHAVIOR_LYCOPODIUM
DECREASED COMPREHENSION DYSLEXIA AND BEHAVIOURAL ABNORMALITIES_BARYTA CARB
DEMENTIA MENTAL RETARDATION CONFUSION AND CHILD LIKE EMOTIONAL BEHAVIOUR_BARYTA CARB
DULL WITH TIMID BEHAVIOUR_STRAMONIUM
DURING FEVER BEHAVE RY LIKE CHAMOMILLA OR CINA_BELLADONA
EGOISTICAL BEHAVIOR TOWARDS OTHER_CRAB APPLE
FEVER CRYING AND BAD BEHAVIOR_LYCOPODIUM
FITFUL MOOD CHANGING FROM DEEPEST SORROW TO MOST FROLICSOME BEHAVIOR_NUX MOS
FOOLISH BEHAVIOR IDIOCY IMBECILITY_BARYTA MUR
FOOLISH BEHAVIOUR FORGETFUL EPILEPSY BEFORE_CAUSTICUM
FOOLISH BEHAVIOUR NIGHT_CICUTA
FOOLISH BEHAVIOUR RECK LESSNESS FROM URGE TO PROVE OWN SELF IN FRONT OF OTHER_CERATO
FOOLISH SILLY CHILDISH BEHAVIOR_APIS
FOR DOMINEERING BEHAVIOR THAT DISABLES OTHER PEOPLE GAINING AUTHORITY_VINE
FRIVOLOUS CHILDISH FOOLISH BEHAVIOR_BARYTA ACET
GUILTILY REGRETS HIS BEHAVIOUR_SILICEA
HASTY BEHAVIOR WEAKNESS OF MEMORY_HEPER SULPH
HOWLING BEHAVIOR ANGER WITH_ARNICA
ILL HUMOR BEHAVIOR OF RELATIVES AND FRIENDS EXCITES ANGER_CROCUS S
IMMATURE BEHAVIOR IRRATIONAL ANXIETIES_CERATO
IMPUDENT BEHAVIOR IN CHILDBED_VERATRUM A
INSANITY WITH LEWD SHAMELESS BEHAVIOUR_CANTHARIS
LACK OF RELIGIOUS TRUST ON THIS BASIS OBSESSIVE COMPULSIVE BEHAVIOUR_GENTIAN
LEARN TO ACCEPT BY FACING SO CEASE SELF DESTRUCTIVE BEHAVIOUR_THUJA
LOVE WITH GOOD BEHAVIOR_KALI CARB
MANIC DEPRESSION HIDE WEAKNESS WITH EXTREME BEHAVIOUR_AGNUS C
MENTALLY QUARRELSOME BEHAVES LIKE A CRAZY_KALI ARS
MOOD-SULLEN CHILDISH BEHAVIOUR WHEN CROSSED OR CONTRADICTED_IGNATIA
NEUROPATH HEADACHE IN LEFT PARIETAL BONE BEHAVES LIKE CRAZY PERSON NEUROPATHY_KALI ARS
OBSESSIVE COMPULSIVE BEHAVIOUR_STRAMONIUM
PASSIVE AGGRESSIVE BEHAVIOR REPRESSIVE ATTITUDE_STAPHISAGRIA
PASSIVE AGGRESSIVE DISRUPTIVE BEHAVIOUR_WILLOW
PERSONALITY DISORDERS AND BEHAVIORAL COMPLAINTS IN CHILDREN_CHLORPROMAZINUM
QUARREL BEHAVES LIKE A MAD MAN_HYOSCYAMUS
QUARRELSOME BEHAVES LIKE A CRAZY_KALI ARS
SENILE DEMENTIA EMOTIONAL BEHAVIOUR DULLNESS CONFUSION_BARYTA CARB
SULKY OBSTINATE AND IMPROPER BEHAVIOR_SPONGIA
THINKS HE IS CHILD AND BEHAVIOUR LIKE_CICUTA
UGLY BEHAVIOR CROSS AND UNCIVIL QUARRELSOME_CHAMOMILLA
WITHDRAWING IN PROUD NOT BEHAVE AS WISE AS HE MIGHT_WATER VIOLET